I would prefer to write an article on the 10 biggest things people get right with their wealth but...
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We have a clear mission to serve our clients and help them pursue their goals. We want to do great work for our clients. We stake our business on doing the right thing, and we expect that success will follow.
We believe we cannot effectively serve our clients without genuinely relating to them. To serve them well, we put ourselves in our clients’ shoes and work to understand what matters most to them.
We reveal our true selves to our clients by connecting with them using our own personal stories. We are purposefully transparent and vulnerable to build trust and foster real communication.
We continuously search for the most robust solutions for our clients and are always on a path of professional improvement. We are lifelong learners, open to new ideas and committed to sharpening our technical knowledge and skills.
We work hard to uncover what’s truly meaningful to our clients. We try to master the personal side of advice by asking probing questions to better understand our clients’ views on money and life before creating a plan.
We listen more than we talk. We believe active listening encourages our clients to reveal their deeper thoughts, spark creativity, and promote self-discovery.
Our desire to do well for others drives constant improvement. A strong sense of conviction to do right for our clients compels us to improve and ultimately enhance the value clients receive.
We run our firm as a business and plan strategically for the future. We believe we can better serve our clients by running a successful firm. Just as we encourage financial responsibility in our clients, we apply a high standard to managing our own enterprise.
We set realistic expectations about controllable actions and probable outcomes. While the best advice may not be easy to hear, we do our best to communicate essential truths about money and investing so that our clients have realistic expectations about their wealth.
We don’t let market swings or media messages drive impulsive actions. We know the importance of preparing our clients to navigate changing markets and apply discipline at crucial times, which we believe can lead to a more enjoyable and promising financial journey.